Thibault BERGER
Hospitality Management & Marketing
29 years old
Professional Status
Unemployed
Available
About Me
French National
Work Visa - B Category - Assistant Manager
Dynamic and client-focused hospitality and marketing professional with extensive experience in luxury hotel management, digital marketing, and financial advisory. Proven track record in elevating guest experiences, driving revenue through strategic event planning and digital engagement, and optimizing client relationships for high satisfaction and retention. Multilingual with a strong adaptability to diverse cultural environments, brings a unique blend of operational expertise and marketing acumen, ready to contribute to a prestigious establishment's growth and innovation in the Chinese luxury sector.
Work Visa - B Category - Assistant Manager
Dynamic and client-focused hospitality and marketing professional with extensive experience in luxury hotel management, digital marketing, and financial advisory. Proven track record in elevating guest experiences, driving revenue through strategic event planning and digital engagement, and optimizing client relationships for high satisfaction and retention. Multilingual with a strong adaptability to diverse cultural environments, brings a unique blend of operational expertise and marketing acumen, ready to contribute to a prestigious establishment's growth and innovation in the Chinese luxury sector.
LANGUAGES
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French
Mother language
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English
Professional
-
Italian
Limited working
-
Chinese
Elementary (learning)
Marketing strategy
Event management
Finance
Human resources
Hospitality management
Revenu management
Digital Marketing
Corporate Finance
Corporate reputation
Revenue management
Economy
Geopolitics
Business Analysis
Office
Homing
WordPress, Shopify, Prestashop
Protel
SEMRUSH
AI Tools
SMM Tools
Video edition (Filmora)
Associate wealth manager
Hexagone Capital
August 2024
to October 2024
Full-time
Shanghai
China
- Hexagone Capital is a multinational wealth management firm based in Paris, with a Shanghai presence, offering financial planning and investment advisory services for families and executives.
- Client Conversion & Strategy: Achieved a 30% conversion rate of prospects to meetings through strategic communication and personalized financial planning.
- Financial Performance: Delivered a total YTD advisory value of €2,880, with an average monthly delivery of €1,270, underscoring strong advisory capabilities.
- Business Development: Expanded client reach through targeted outreach and networking, generating substantial leads and optimizing CRM processes to boost client satisfaction and retention.
Hotelier and Marketing developper
Château des Comtes de Challes
November 2021
to May 2023
Full-time
- Château des Comtes de Challes: 15th-century castle hotel in France, featuring luxurious accommodations, a gastronomic restaurant, and 7 MICE facilities.
- Hospitality Management: Oversaw daily operations, handling guest inquiries and administrative tasks, delivering a premium experience in a historic luxury setting.
- Event Leadership: Organized and executed wine tastings and special events for over 80 guests, achieving a 33% purchase rate and significant event revenue.
- Sales and Marketing Growth: Developed digital marketing strategies resulting in 150+ orders and €18,000+ revenue, increasing website traffic by 102% and basket value by 35%.
- KPI Optimization: Conducted a comprehensive KPI audit, boosting sales by 20%.
Digital Marketing Development
Cinier-B Laboratoires
October 2020
to August 2021
Apprenticeship
- Cinier-B Laboratoires: French company specializing in 100% natural and organic aromatherapy products.
- B2B and B2C Growth: Led the development of B2B and B2C digital platforms, generating a 12% income increase and successfully launching SEO initiatives with a 350% improvement in keyword ranking.
- Campaign Execution: Drove a 60% sales surge in one weekend through targeted social media campaigns and effective brand positioning.
Front desk operations
Mas de La Fouque
October 2019
to September 2020
Apprenticeship
- Mas de la Fouque: luxurious boutique hotel in Camargue Nature Reserve, 10 minutes from Saintes-Maries-de-la-Mer.
- Guest Relations & Service: Managed guest check-ins, reservations, and complaints, ensuring a seamless front desk experience in a luxury boutique setting.
Manager of a tourist establishment (traineeship)
Château des Comtes de Challes
January 2018
to October 2019
Apprenticeship
- 15th-century castle hotel in Challes-les-Eaux, France, with luxurious accommodations and 7 MICE facilities.
- Event Coordination: Organized large-scale events, including a team-building retreat and a Christmas market project, enhancing the hotel’s brand appeal.
- Management: Played a key role in achieving a three-star rating for the hotel and
- Sales: securing high-value event bids, including a €40K MICE contract.
- F&B: Curated innovative restaurant menus and ensured excellent service for weddings and events.
Marketing Assistant
Geoffroy & Fils
September 2016
to March 2017
Apprenticeship
- Geoffroy & Fils: wholesale food distributor in La Ravoire, France, serving the foodservice industry for over 30 years.
- Engaged with ~500 customers/month across 3 provinces, focusing on satisfaction and new offerings.
- Conducted 3 product demonstrations, showcasing features and addressing objections effectively.
Marine Rifleman | Operational Reserve
Marine Nationale
September 2013
to October 2015
- Fusilier Marin are French Navy commandos who are trained to fight on land, at sea, and in coastal regions.
Master of Business Administration (MBA) in Hospitality Management
Vatel | Suzhou
June 2023
to June 2024
Top-ranked hospitality program (#11 in QS WUR Ranking)
Bachelor of International Business Administration
Montpellier Business School
October 2020
to July 2021
AACSB, EQUIS, AMBA