Dynamic and client-focused hospitality and marketing professional with extensive experience in luxury hotel management, digital marketing, and financial advisory. Proven track record in elevating guest experiences, driving revenue through strategic event planning and digital engagement, and optimizing client relationships for high satisfaction and retention. Multilingual with a strong adaptability to diverse cultural environments, brings a unique blend of operational expertise and marketing acumen, ready to contribute to a prestigious establishment's growth and innovation in the Chinese luxury sector.
15th-century castle hotel in Challes-les-Eaux, France, with luxurious accommodations and 7 MICE facilities.
Event Coordination: Organized large-scale events, including a team-building retreat and a Christmas market project, enhancing the hotel’s brand appeal.
Management: Played a key role in achieving a three-star rating for the hotel and
Sales: securing high-value event bids, including a €40K MICE contract.
F&B: Curated innovative restaurant menus and ensured excellent service for weddings and events.
